We want you to be happy with your purchase! We understand that there are risks and uncertainties involved in online shopping, so we will gladly accept refunds or exchanges on all of our products.

How to return an item?

- Step 1: Please contact us at indicating the item(s) you would like to return, the order number, the reason for the return, and a photo of the item in its current state. If there are quality issues, please provide images of the exact faulty parts of said items and the tag (including the QC sticker).

-Step 2: If your return is accepted, we'll send you the instructions on how and where to send your package.

- Step 3: Our convenient customer service team will then get you a speedy refund!

  Send returns to:

  63512 Shining Green-A15-TH

  Germany Hainburg 

  Siemensstr. 17

Return Conditions-

- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right for you.

-  Item is in the same condition that you received it, unworn or unused, with tags.- Items sent back to us without first requesting a return will not be accepted.

- The original shipping fee (if any) is non-refundable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you may make a separate purchase for the item in the size you'd like.

Refunds

If approved, you'll be automatically refunded on your original payment method. Please remember it can take up to 7 days for your bank or credit card company to process and post the refund to your account.

Changes to Return & Refund Policy

You can review the most current version of the Return & Refund Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Return & Refund Policy constitutes acceptance of those changes.

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